Patient Warning: Bill Pay Service Doxo.com

March 6, 2019

Patient Warning: Bill Pay Service Doxo.com

Dear Patients:

There is an online bill pay website that appears to be affiliated with Central Indiana Orthopedics, but it is not.

Doxo.com is a third-party website that allows people to pay bills via their site. However, doxo.com may charge the member extra fees, and Central Indiana Orthopedics cannot control when we will receive the payment from doxo.com, possibly resulting in a late payment from the patient. To ensure you are paying Central Indiana Orthopedics directly, we’ve listed below a few easy and secure ways to pay your bill:

Visit our website (ciocenter.com) and Chat With Us

Click on the Chat With Us bubble on our website during the hours of 8:00AM—5:00PM. Select the topic Billing/Make a Payment. An employee of Central Indiana Orthopedics will assist you in making a payment via the HIPAA-compliant and secure Chat tool. You can request a receipt to be mailed after the transaction is complete.

Enroll in our online patient portal

Visit our website and log-in to the Patient Portal. If you cannot remember your token/log-in information, please initiate a Chat on our website, or call our office at 800-622-6575.

Call our office and make a payment over the phone

We can assist you in making a payment between 8:00AM—5:00PM. Just give our office a call at 800-622-6575.

If you receive a suspicious phone call or email from someone claiming to be a representative of Central Indiana Orthopedics, requesting payment, please call Central Indiana Orthopedics at 800-622-6575.